Shipping & Delivery

What would be the expected delivery time after an order is placed?

Products will be delivered to you in 2-7 working days. An order confirmation SMS/Email will be sent to you, post that we will again send you a SMS/Email once your order is shipped.

Unable to deliver

If you are not available to take delivery, when our courier partner attempts to deliver your order, the courier partner will notify you after which your package will be returned to our fulfilment centre and in couple of days your account will be refunded for the order amount.

Returns, Refunds & Cancellations

Cancelling an order

Only orders that haven’t been shipped can be cancelled.

Return Process

You can return any product within 15 days of it’s delivery. Once the request is processed, the return order will be picked up from the address provided by you while placing the return request. If you want to return a product, please send us an email at help@blakomi.com

Return Policy

The products should be unused, intact and in it’s original packaging (box, tags, labels). The refund will be processed post quality inspection of the product(s).

Refund

Refund will be initiated within 7 working days

Orders & Tracking

Orders delayed or cancellations

We do our best to deliver all orders within the expected delivery date. However, sometimes it might take us longer than expected to deliver your product. In case of any kind of delay or cancellation, you will be notified by our team. In the event that your delivery date has passed and you still haven’t received your order and if you wish to get in touch with us- please email us at help@blakomi.com so we can assist you with the same.

Damaged on arrival (signs of tampering or visible damaged delivery)

If your order is tampered, opened, or visibly damaged on delivery, return the order on arrival and notify us by emailing on help@blakomi.com

Payments

Online Payments

We support all major domestic and international credit cards, debit cards, UPI transactions and banks for net banking.

We would love to hear from you!
Connect with us at help@blakomi.com for any query, feedback or suggestions.